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Technical Support

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FAQs

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  • The DSTB-IPTV is equipped with a LAN port and an internal built-in 802.11 b/g/n Wi-Fi module. Use the LAN port once you choose to connect to your network via wire. Both options (Wi-Fi and Ethernet) may be (de-)activated independently within the Settings Menu or during the Installation Wizard at the initial setup. For more details on Ethernet and Wi-Fi configuration please refer to your DSTB-IPTV user manual.
  • Please check the following:
  1. Check remote's batteries. If the remote's LED doesn't lit when you press a key please insert new batteries. 
  2. Make sure that the IR sensor on the screen is not   obstructed. 
  3. Make sure you are using the remote within 3 meters of the screen. 
  4. If you are using a previous model of our Waterproof remote, press the DFU button on the remote and try the remote again
  • Please consider the following:
  1. Mute your device by pressing the 'MUTE' key on your remote. If this sound is gone it is probably an issue with your playout device. If you still hear this sound while the device is muted it might be an electrical/electronic issue or a problem with the screen itself.
  2. To discover a potential playout device or wiring issue please select different source inputs (HDMI1, HDMI2...) to hear if the sound is related to only one of them. If this issue is related to a single source input and disappears once another source input is selected please disconnect this source playout device completely from the screen and check/replace your playout device or wiring.
  3. To discover a potential electric issue please make sure your screens power adaptor is connected to the same electrical circuit (phase) with your playout device(s). The easiest way to assure that is by connecting all devices (screen, playout devices, receivers...) to the same electrical wall socket.
  4. Last, disconnect everything from your screen except the speakers and the power adaptor. If still you can hear this sound please contact ad notam's support.
  • DFU
  1. Press the ""SETUP"" key on your remote control to access the screen OSD Menu
  2. Navigate down to 'Setup Settings' 
  3. Your device model number and the firmware version info are displayed on the right
  4. Press the 'EXIT' key to exit the OSD Menu

 

  • DSTB-TS2
  1. Press the 'MENU' key on your remote control to access the set-top-box OSD Menu
  2. Navigate down to 'System' Select 'Information' in order to find your device model number and the hardware/firmware version info
  3. Press 'EXIT' key to exit the OSD Menu

 

  • DSTB-IPTV
  1. Select 'Settings' on the top menu bar to enter setting page
  2. Navigate down to 'System' > 'About Device' 
  3. Your device model number as well as the hardware/firmware version info are displayed on the right
  • There are a number of possible causes of picture break-up, pixelation or freezing:
  1. If you are in an area where the signal strength is low, you may need a high-gain aerial for the best reception.
  2. Your aerial should ideally be mounted outside and as high up as possible. It must be pointing in the right direction towards the best local transmitter
  3. The aerial, cables and connections need to be in good condition - cables and connections in particular can become corroded, especially if you live near the sea
  4. It's possible that outside objects are effecting your DVB-T reception , especially if there are large trees near your TV aerial
  5. The TV signal travels in a straight line from the transmitter to the aerial and does not bend well around large objects such as trees. The signal may fluctuate in wet or windy weather. Trees can act as a barrier to the signal, resulting the picture to break up or freeze
  • DFU 
  1. Press the 'SETUP' key on your remote control to access the screen OSD Menu. 
  2. Navigate down to 'OSD Settings' 
  3. Select 'Language' in order to define your desired language
  4. Press the 'EXIT' key to exit the OSD Menu

 

  • DSTB-TS2
  1. Press the 'MENU' key on your remote control to access the set-top-box OSD Menu 
  2. Navigate down to 'Option' 
  3. Select 'OSD Language', 'Subtitle Language' or 'Audio Language' in order to define your desired language
  4. Press the 'EXIT' key to exit the OSD Menu

 

  • DSTB-IPTV 
  1. Select 'Settings' on the top menu bar to enter setting page
  2. Navigate down to 'Personal' > 'Language & Input' and press 'OK' 
  3. Define your desired language on the right

 

  • 'Waterproof' Remote

Please note: Your device IR address code should be changed BEFORE setting your remote control address code.
Please note: The DSTB-IPTV can be controlled using address code '000' or '255' (master code) only

  1. Press and hold the 'LEARN' and 'POWER' keys simultaneously until the remote's LED indicator lights constantly
  2. Press and release a sequence of tree numeric keys for address codes '000' to '255' (master code)
  3. For address '000' press the '0' key tree times
  4. For address '99' press '0' key once and the '9' key twice
  5. For address '255' (master code) press the '2' key once and the '5' key twice

 

  • 'SlimLine' Remote

Please note: Your device IR address code should be changed BEFORE setting your remote control address code.
Please note: The DSTB-IPTV can be controlled using address code '000' or '255' (master code) only.

  1. Press and hold the 'OK' and 'FAV' keys simultaneously for 5 seconds until the remote's LED indicator blinks twice
  2. Assigning the remote's address code is done by using the '1' key for the address code 'tens' and the '2' key for the address code 'ones' 
  3. The new address code must be confirmed by pressing the 'OK' key. 
  4. Once the new address code is saved the remote's LED will blink twice again 
  5. The whole process should be done within 10 seconds otherwise the remote's LED indicator flashes once (long) and the previous address code will still be used
  6. For address '000' don't press any key - just confirm by pressing the 'OK' key
  7. For address '99' press '1' key nine times and the '2' key nine times 
  8. For address '255' (master code) press the '1' key fifteen times and the '2' fifteen times (0xFF = 255)
  • Most of today's playout devices (Set-Top-Box, DVD, Blu-ray, Gaming Console, act.) are controlled by using an infra-red (IR) signal. On one side, your remote control is transmitting an IR signal code once you press a key, and on the other side, your playout device has an IR Receiver that picks up this signal, analyze it's code and than the relevant action is performed.One of the biggest disadvantage of using IR as a control method is the fact the both, remote and playout device, needs to 'see' each other.Your screen has an IR receiver built-in (obviously for controlling all of the screen's features). The IR Out port of the screen is enabling the received IR code to 'pass-through' (re-transmitted) through those ports. This enables you to install your playout devices behind the mirror/glass or even in a remote location and still to be able to control them using an IR remote control.In most cases you'll use an IR Emitter connected to the IR Out2 (LED) on one side and on the other side you place the IR Emitter (LED) just on in front of you playout device IR receiver. The IR Out2 was designed for 5VDC IR Emitters using a 2.5mm MONO mini-jack plug. Pinout details are: Tip - Signal, Sleeve - GND. In some cases your playout device will have an extra port for 'wired' IR control signals. In this case please use the IR Out1 (Cable) using a 3.5mm STEREO mini-jack plug. Pinout details are: Tip - Not Used, Ring - Signal and Sleeve - GND
  • The external IR receiver should be connected to the IR In port. This port is designed for 5VDC IR Receivers using a 3.5mm STEREO mini-jack plug. Pinout details are: Tip - +5VDC, Ring - Signal and Screen - GND. 

Please note: Once an external IR receiver is plugged in it disables the screen's built-in IR receiver

  • Currently our screen hardware supports audio out signals of 'speaker level'. Please use a 'speaker level to line level'-adaptor/converter in order to connect to your receiver audio input.
  • You can connect any speaker that it's impedance is 8 Ohm and can handle power of minimum 10 Watts.
  • For information on "How to unlock the OSD Menu access" please contact us. 
  • The waterproof remote can "learn" IR codes to be assigned to the remote's keys. Please refer to the "ad notam Waterproof Remote Programming Guide" which can be downloaded here
  • Please check the following components:
  1. Check your playout device by replacing media type, channel or connecting another playout device to your screen
  2. Connect your playout device to another source input port (HDMI1, HDMI2...)
  3. Check/replace your wiring
  4. Make sure your screens power adaptor is connected to the same electrical circuit (phase) with your playout device(s). The easiest way to assure that is by connecting all devices (screen, playout devices, receivers...) to the same electrical wall socket
  5. Disconnect all playout devices from tour screen and open the OSD Menu. If still those stripes appear on your screen please contact us.
  • Can't perform general commands (volume, input source act.):
  1. Check the remote's LED indicator. If it doesn't lit when you press a key please insert new batteries
  2. Make sure that the IR sensor on the screen is not obstructed
  3. Make sure you are using the remote within 3 meters of the screen
  4. If you are using a previous model of our waterproof remote, press the DFU button on the remote and try the remote again
  5. Reset your remote's IR address code to master code (factory default). Please refer to your remote's Programming Guide which can be found here.

 

  • Can't turn your screen on:
  1. Check for screen's power. It's status LED should lit as long as there is power. Red - Standby, Green -On.
  2. Once status LED is hidden please check the power adaptor - it should have it's own status LED (green)
  3. Last, check your electrical power socket (using another electrical device...)
  • You can use the screen's 'IR Pass Through' feature by connecting an IR emitter (inc. extension cable) to the screen's IR Out2 (LED) port. If your source is equipped with a wired IR control port use the screen's IR Out1 (Cable). Both IR Out ports are active at the same time.Any IR signal received by the screen's built-in IR receiver will be re-transmitted via the IR Out port(s). Make sure that the IR emitter is attached to or placed in front of your source's IR receiver.
  • The screen doesn't have any built-in tuner. You'll need to use an external set-top-box to be connected to the screen via HDMI.
  • Using the Waterproof or SlimLine remote you'll be able to fully control your screen, DSTB-TS2 and DSTB-IPTV playout devices. They have also the ability to turn on/off your mirror LED lights and recall one of your lighting presets (once a lighting DIMMER is installed). The mirror LED lighting system has many other features that are controlled by the DIMMER remote control. The Digital Clock is controlled (time adjust/format) by it's own IR remote.
  • Manuals for ad notam devices can be found here. Please verify your screen's model and firmware version.
  • Please check the following:
  1. Check your playout device by replacing media type, channel or connecting another playout device to your screen.
  2. Connect your playout device to another source input port (HDMI1, HDMI2...).
  3. Make sure your screens power adaptor is connected to the same electrical circuit (phase) with your playout device(s). The easiest way to assure that is by connecting all devices (screen, playout devices, receivers...) to the same electrical wall socket.
  4. Disconnect all playout devices from tour screen and open the OSD Menu. If still the interference appears on your screen please contact us. 
  • Please check the following:
  1. Check your playout device by replacing media type, channel or connecting another playout device to your screen.
  2. Connect your playout device to another source input port (HDMI1, HDMI2...)
  3. Make sure your screens power adaptor is connected to the same electrical circuit (phase) with your playout device(s). The easiest way to assure that is by connecting all devices (screen, playout devices, receivers...) to the same electrical wall socket.
  4. Disconnect all playout devices from tour screen and open the OSD Menu. If still the interference appear on your screen please contact us.
  • All of our products support IR discreet commands.
  • DFU 
  1. Press the "SETUP" key on your remote control to access the screen OSD Menu. 
  2. Navigate down to "Setup Settings". 
  3. Your device model number and the firmware version info are displayed on the right.
  4. Press the "EXIT" key to exit the OSD Menu.

 

  • DSTB-TS2 
  1. Press the "MENU" key on your remote control to access the set-top-box OSD Menu. 
  2. Navigate down to "System". 
  3. Select "Information" in order to find your device model number and the hardware/firmware version info.
  4. Press "EXIT" key to exit the OSD Menu.

 

  • DSTB-IPTV
  1. Select "Settings" on the top menu bar to enter setting page. 
  2. Navigate down to "System >About Device". 
  3. Your device model number as well as the hardware/firmware version info are displayed on the right.
  • Please check the following:
  1. Check your playout device by replacing media type, channel or connecting another playout device to your screen.
  2. Connect your playout device to another source input port (HDMI1, HDMI2...)
  3. Check/replace your wiring especially if you are using the Component input.
  4. Disconnect all playout devices from tour screen and open the OSD Menu. If there are still the wrong colors on your screen please contact us.
  • To eliminate a possible playout device issue please switch the screen to an unused source input (HDMI3, USB…). Inspect the blue screen (no signal). If still backlight level looks abnormal please contact us.
  • Unfortunately, firmware updates are done via USB only. In order to have access to the USB port after installation we recommend installing a USB extension cable.Please read carefully the firmware update log file to determine if an update is really necessary for you. Once you get an access to the device's USB port please install a USB extension cable for future updates.
  • DFU 
  1. Press the "SETUP" key on your remote control to access the screen OSD Menu. 
  2. Navigate down to "Setup Settings". 
  3. Select "Factory Reset"
  4. Press the "EXIT" key to exit the OSD Menu.
  • Currently (version 3.xx firmware) saving settings to USB is not possible. Save/Load settings from USB will be available on future firmware update.
  • Please check the following:
  1. Check your playout device by replacing media type, channel or connecting another playout device to your screen.
  2. Connect your playout device to another source input port (HDMI1, HDMI2...)
  3. Check/replace your wiring.
  4. Disconnect all playout devices from tour screen and open the OSD Menu. If there is still a white screen please contact us.
  • Please check the following:
  1. Check the remote's LED indicator. If it doesn't lit when you press a key please insert new batteries.
  2. Make sure that the IR sensor on the screen is not obstructed. 
  3. Make sure you are using the remote within 3 meters of the screen.
  4. If you are using a previous model of our waterproof remote, press the DFU button on the remote and try the remote again.
  5. Reset your remote's IR address code to master code (factory default). Please refer to your remote's Programming Guide.
  6. Check for screen's power. It's status LED should lit as long as there is power. Red - Standby, Green -On.
  7. Check the power adaptor - it should have it's own status LED (Green)
  8. Check your electrical power socket (using another electrical device...)
  • Your device's serial number label can be found on the back of your device and on the device's package box.
  • A firmware change log file is attached to every firmware update file. In this file you can find information on fixed bugs, new features and known issues.
  • From time to time we release firmware updates in order to fix bugs and/or add new features. Please read carefully the firmware update log file to determine if an update is really necessary for you. Once you've decided to have an update please make sure to download the right file for your model. If you are uncertain or need more info please contact ad notam's support.
  • Please check the following:
  1. Check your playout device by replacing media type, channel or connecting another playout device to your screen.
  2. Connect your playout device to another source input port (HDMI1, HDMI2...)
  3. Check/replace your wiring, especially your speaker connections.
  • Please check the following
  1. Check the screen volume level or if it is in "MUTE" mode.
  2. Check your playout device by replacing media type, channel or connecting another playout device to your screen.
  3. Connect your playout device to another source input port (HDMI1, HDMI2...)
  4. Check/replace your wiring especially your speaker connections.
  • Unfortunately, this topic is beyond of this FAQ. You should have some basic knowledge of serial control implementation, utility communication software applications and how to use them.
  • The screen might switch off automatically if "Signal Loss Timer" is set to anything but "OFF" and there is no valid signal presented on the screen's enabled source input. Another possibility is a wrong installation that causes heat - operating ambient temperature might not exceed 40°C / 104°F. When placing the power adaptor in a fully enclosed space, make sure the air flow around the sides and top of the power adaptor is not restricted. Power adaptor needs to have a "free space" of at least 100mm all around for DC 12V models and 200mm all around for DC 24V models. If both is not the case in your situation please contact ad notam's support. 
  • Please check the following:
  1. Check if your screen is on the right source input (HDMI1, HDMI2…)
  2. Check if your DVD is not in "sleep mode" and that its video playout parameters are compliant with your screen resolution specifications.
  3. Connect your DVD to another source input of the screen and/or replace your wiring.
  • Please check the following:
  1. Check your playout device by replacing media type, channel or connect another playout device to your screen.
  2. Connect your playout device to another source input port (HDMI1, HDMI2...)
  3. Check/replace your wiring.
  4. Try to reboot your playout device (power off, wait 1 minute and then power on)
  • CAD drawing for our products are available by request. Please contact ad notam's support.
  • DFU
  1. Press the "SETUP" key on your remote control to access the screen OSD Menu. 
  2. Navigate down to "Display Settings". 
  3. Set "Aspect Ratio" to 16:9. If problem still exist please adjust your playout device video output parameters.
  4. Press the "EXIT" key to exit the OSD Menu.

 

  • DSTB-TS2 
  1. Press the "MENU" key on your remote control to access the set-top-box OSD Menu. 
  2. Navigate down to "Picture". 
  3. Adjust "Aspect Ratio" parameter.
  4. Press "EXIT" key to exit the OSD Menu.

 

  • DSTB-IPTV 
  1. Select "Settings" on the top menu bar to enter setting page. 
  2. Navigate down to "Device>Display". 
  3. Adjust device's display size and position parameters.
  • Please contact ad notam's support.
  • For power consumption information please refer to your product's datasheet. 
  • Calibrating screens is usually performed by a qualified technician using special calibration equipment. Please contact ad notam's support.
  • The USB flash drive must be reformatted to the FAT32 file system BEFORE you copy any file to it. We are aware that not all USB flash drives are compatible with our screens. If the firmware update does not start automatically once instructed, you may need to use another manufacturer/model USB flash drives.
  • ad notam learnable IR remotes are NEC format compatible. It might be you are trying to capture a non NEC format IR signal. Please refer to your playout device documentation to find out which IR format it uses.
  • For refresh rate specifications please refer to the screen's datasheet of your model. Screen's datasheet can be found here.
  • Pinout of IR In and IR Out:
  1. IR In is using a 3.5mm STEREO mini-jack plug: Pinout details are: Tip - +5VDC, Ring - Signal and Sleeve - GND.
  2. IR Out1 (Cable) is using a 3.5mm STEREO mini-jack plug: Pinout details are: Tip - Not Used, Ring - Signal and Sleeve - GND.
  3. IR Out2 is using a 2.5mm MONO mini-jack plug:Pinout details are: Tip - Signal, Sleeve - GND.
  • Please check the following:
  1. Check your playout device by replacing media type, channel or connecting another playout device to your screen.
  2. Connect your playout device to another source input port (HDMI1, HDMI2...)
  3. Check/replace your wiring especially if you are using the Component input.
  4. Open the OSD Menu. If there is still nothing on screen please contact ad notam's support.
  • Please check the following:
  1. Check your playout device by replacing media type, channel or connecting another playout device to your screen.
  2. Connect your playout device to another source input port (HDMI1, HDMI2...).
  3. Check/replace your wiring.
  4. Disconnect all playout devices from tour screen. If still speakers are buzzing please contact ad notam's support.
  • You can use our VGA-to-HDMI converter. For more info and product datasheet please have a look here.
  • It might be that high temperature is building up at the Set Top Box location. Please make sure to have a proper ventilated area on the Set Top Box location, especially if power adaptor(s) are located at the same place. Do install the product in a dry environment where the operating ambient temperature might not exceed 40°C / 104°F. 
  • Please check the following:
  1. Press the "MENU" key on your remote control to access the set-top-box OSD Menu. 
  2. Navigate down to "Channel Search". 
  3. Select "DB Management" in order to backup or load your channel list.
  4. Press "EXIT" key to exit the OSD Menu.
  • Please check the following:
  1. Press the "MENU" key on your remote control to access the set-top-box OSD Menu. 
  2. In "Program" menu select "Program Edit". 
  3. The default password is "000000", but may be modified within the "System" menu.
  4. Use your remote's RED, GREEN, YELLOW and BLUE keys to move, skip, lock, or delete a channel.
  5. Use your remote's FAV key to favor a channel.
  6. Use your remote's INFO key to rename a channel.

For more information please refer to the DSTB-TS2 User Manual which can be found here.

  • You can create your favorite list of channels.
  1. Press the "MENU" key on your remote control to access the set-top-box OSD Menu.
  2. In "Program" menu select "Program Edit". 
  3. The default password is "000000", but may be modified within the "System" menu.
  4. Press "FAV" key , then press "UP" or "DOWN" keys to highlight a channel, and press the "OK" key. 
  5. The highlighted channel will be marked with a "FAV" symbol and will be added to FAV list.
  6. To remove a favorite channel from your FAV list, highlight the favorite channel and press FAV key again. 
  7. Press "EXIT" key to exit the OSD Menu.
  • No. Currently we do not have any analog tuner Set Top Box.
  • The mirror defogger is terminated by a luster terminal. As with any electrical product, we do recommend installation to be performed by a qualified person, in accordance with your local building and electrical codes.
  1. Disconnect power at the breaker panel before installation. 
  2. Connect the wires to the defogger according to local regulations. 
  3. Our color code for wiring: Brown-Live, Blue-Natural and Green-Earth/Ground.
  4. It is recommended to connect the mirror defoggers in parallel with your mirror/bathroom lights to turn on and off with the lights. 
  5. For independent connection we recommend using a dedicated electrical switch with an LED indicator.
  • No. The mirror defogger is controlled by an electrical switch only.
  • Please consider the following:
  1. All power adaptors have a status LED which should turn green once connected to main power. 
  2. If the status LED doesn't turn on at all it might be a defective power cord (replace it...), or there is no power at the electrical socket (connect to another socket...) or the power adaptor is defective.
  3. If the status LED is red the power adaptor is defective.
  • If the status LED doesn't turn on at all it might be a defective power cord (replace it...), or there is no power at the electrical socket (connect to another socket...) or the power adaptor is defective.
  • That is probably a heat problem caused by improper installation. Please consider the following:
  1. The power adaptor should be installed in a dry environment where the operating ambient temperature might not exceed 40°C / 104°F.
  2. Don´t position the power adaptor on top or on the back of the monitor system in order to prevent thermal overload.
  3. The power adaptor should be adequately secured to prevent it from becoming unstable and/or falling.
  4. Once the power adaptor is installed vertically the fan should be on the top.
  5. When placing the power adaptor in a fully enclosed space, make sure the air flow around the sides and top of the power adaptor is not restricted. There should be a gap of at least 250mm all around the power adaptor.
  6. If this is not your case please contact ad notam's support.
  • The following power adaptors are compatible:
  1. ET 426, 12VDC, 66W / 5.5A is compatible with DFU-0133-xxx up to DFU-0216-xxx models
  2. ET_547, 24VDC, 200W / 8.3A is compatible with DFU-0320-xxx up to DFU-0460-xxx and model DFU-0550-003
  3. ET_428, 24VDC, 600W / 25A is compatible with DFU-0550-xxx up to DFU-0840-xxx
  4. ET_550, 12VDC, 25W / 2.08A is compatible with Digital Clock, DSTB-TS2 and DSTB-IPTV
  5. ET_565, 24VDC, 90W / 3.75A is compatible with all Lighted Mirror products.
  • Yes. To extend the low voltage cable please use/order the following articles:
  1. ET_559, 12VDC Extension Cable, 5m.
  2. ET_634, 24VDC Extension Cable, 5m.
  • It might be a wrong wiring connection, a circuit overload or a defective power adaptor. Try to connect your device to another socket on your site. Once another circuit breaker is tripping, call a qualified electrician to check your electrical system.Once you are sure that the problem is with your ad notam device please contact ad notam's support.
  • Please make sure all electrical connections and wirings are performed by a qualified electrician following our installation instructions. Once this is done and there are still problems please contact us.
  • The power adaptor doesn't need any active ventilation. Please follow the following rules once installed into a wall niche:
  1. The power adaptor should be installed in a dry environment where the operating ambient temperature might not exceed 40°C / 104°F.
  2. Don´t position the power adaptor on top or on the back of the monitor system in order to prevent thermal overload.
  3. The power adaptor should be adequately secured to prevent it from becoming unstable and/or falling.
  4. Once the power adaptor is installed vertically the fan should be on the top.
  5. When placing the power adaptor in a fully enclosed space, make sure the air flow around the sides and top of the power adaptor is not restricted. There should be a gap of at least 250mm all around the power adaptor.
  • The power adaptor can be installed behind the glass but it might be hard to service. It is highly recommended not to install the MirrorPower 600 (ET_428) behind a mirror/glass. Please follow the rules below once installed behind the mirror/glass:
  1. The power adaptor should be installed in a dry environment where the operating ambient temperature might not exceed 40°C / 104°F.
  2. Don´t position the power adaptor on top or on the back of the monitor system in order to prevent thermal overload.
  3. The power adaptor should be adequately secured to prevent it from becoming unstable and/or falling.
  4. Once the power adaptor is installed vertically the fan should be on the top.
  5. When placing the power adaptor in a fully enclosed space, make sure the air flow around the sides and top of the power adaptor is not restricted. There should be a gap of at least 250mm all around the power adaptor.
  • In order to reset all keys of the Waterproof Remote to ad notam's “factory default” IR commands, please follow the next steps:
  1. Press and hold the "LEARN" and "POWER" keys simultaneously until the LED indicator lights constantly.
  2. Press and release the "9" key three times in sequence to enter the code “999”.
  3. The LED indicator will turn off and the remote control has been reset to the initial IR codes.
  • Please refer to the following datasheets:
  1. Waterproof RC5 format IR remote datasheet can be found here.
  2. Waterproof NEC format IR remote datasheet can be found here.
  3. SlimLine RC5 format IR remote datasheet can be found here.
  4. SlimLine NEC format IR remote datasheet can be found here.
  • DFU firmware 3.xx and up is using the NEC IR format. It might be that your remote is using the previous RC5 IR format.Please downgrade your DFU firmware to version 2.xx or order/use a new, NEC IR format, compatible remote.
  • Please refer to your universal remote's user manual.
  • Yes. ad notam's Waterproof IR remote control can be programmed to "learn" your set top box commands once they are NEC IR format compatible. Please refer to the Waterproof IR remote programming guide that can be found here.
  • An indication LED should lit in RED on every key press.
  • Please contact ad notam's support.
  • Mounting instructions can be found in your product's owner's manual.
  1. Wall mounting this product requires special skills and should only be performed by qualified personnel. 
  2. Please read the safety precautions before mounting the product.
  3. Always use the supplied wall brackets and parts. 
  4. Electrical connections are to be performed by a skilled technician following local regulations.
  5. Two people are required to lift and carry a product that weights more than 25kg or 55lbs.
  • Mounting instructions can be found in your product's owner's manual. Please consider the following:

 

  1. Wall mounting this product requires special skills and should only be performed by qualified personnel. 
  2. Please read the safety precautions before mounting the product.
  3. Always use the supplied wall brackets and parts. 
  4. Electrical connections are to be performed by a skilled technician following local regulations.
  5. Two people are required to lift and carry a product that weights more than 25kg or 55lbs.
  • Please consider the following:
  1. Some of the models, especially the ones which are intended to be installed in public places are laminated with a safety layer.
  2. As any glass can break, laminated safety glass holds together when shattered. In the event of breaking, its high strength prevents the glass from breaking up into large sharp pieces. 
  3. Additionally, the corners and edges of the glass are very delicate. Take care that they do not hit the wall, ceiling or floor in any way to avoid damages and split-offs.
  • Please consider the following:
  1. Mounting instructions can be found in your product's owner's manual.
  2. Wall mounting this product requires special skills and should only be performed by qualified personnel. 
  3. Please read the safety precautions before mounting the product.
  4. Always use the supplied wall brackets and parts. 
  5. Electrical connections have to be performed by a skilled technician following local regulations.
  6. Two people are required to lift and carry a product that weights more than 25kg or 55lbs.
  • You will need a LED Dimmer for that. Once installed you will be able, using your screen IR remote, to turn the light on and off and to recall your saved user-defined PRESET 1.
  • The screen doesn't have a "built-in" loudspeaker. The external loudspeakers options are glass speakers and ceiling speakers.  
  • You can connect any loudspeaker that has an impedance of 8 Ohm and a minimum rating power of 10W.
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